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Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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Lodgement Error Messages
Connection failed, Error=12030
Lodgement Error - Trading Name and Address
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Display Energy Certificates
Do Halls of Residence require a Display Energy Certificate (DEC)?
Which buildings on a campus need a Display Energy Certificate (DEC)?
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Energy Performance Certificates (Commercial)
Shell and core buildings
Penalties for not having an EPC
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Air Conditioning Inspection Reports
Determining the size of your air conditioning system
Why air conditioning inspections are required
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EPC Conventions for England & Wales Issue 4
6.04 LTHW boiler efficiencies
Local Mechanical Exhaust and Ventilation Rates
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Air Conditioning Conventions Issue 1
AC CL 1.5 Sub System Hierarchy
AC CL 1.3 Refrigeration Temperature Measurement
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DEC Conventions for England, Wales and Northern Ireland Issue 1
CL 2.06 Resolution of Disputed Previous Year DEC
CL 2.03 Acceptability of Non-Utility Meters
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Energy Performance Certificates (Domestic)
Do static caravans or houseboats require an EPC?
Is an EPC needed if tenants are moving via a mutual exchange?
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RdSAP Conventions for SAP 2009 v9.91 - Issued 6 January 2012 (v5.0)
4.11 LPG subject to special condition 18
2.03 Sheltered wall length (unheated corridors)
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Scotland - Air Conditioning Inspection Reports
Why have they been introduced?
What is an air conditioning system?
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Scotland - Energy Performance Certificates
EPC Lodgement
Are farm buildings covered by legislation? Do they require a non-domestic EPC?
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