Knowledgebase
Sterling Accreditation > Sterling Accreditation Helpdesk > Knowledgebase

Ask a question:


Connection failed, Error=12030

Solution If the following error message appears:

Connection failed, Error=12030
The connection to the server has failed, please try again.

This error message appears when the XML file that you are attempting to lodge is larger than 10MB in size. XML files should never exceed 10MB ever on the largest buildings.

Review your XML file and recreate.
Article details
Article ID: 9
Category: Lodgement Error Messages
Date added: 08-03-2011 15:56:46
Views: 1388

 
<< Go back

 

© Copyright 2013 - Sterling Accreditation Limited, Registered in England & Wales No. 6864378